Commercial Insurance Account Handler

Job Title: Account Handler

Salary: Commensurate with experience

Location: Hybrid / remote working (subject to business needs)

Due to continued business success, Digney Grant Insurance is growing and we are looking for new team members to help deliver exceptional customer service and meet our commercial objectives for the years ahead.

Account Handler - Commercial Insurance

This role offers the successful candidate the opportunity to join one of Northern Ireland’s most successful insurance organisations, avail of industry-leading training, and quickly progress their career in this dynamic and rapidly growing organisation.

The role offers

  • a highly competitive salary
  • an award-winning certification program
  • professional development funding
  • hybrid-remote working options
  • contributory pension
  • death in service benefits
  • 24 days paid leave per year (plus statutory holidays)

As well as a range of HR benefits including Cycle to Work, eyecare vouchers, health cash plan and discounted car leasing.


About The Role

As an account handler you will be involved in the full client lifecycle from quotation to renewal and, with our support, will offer the highest standards of customer care to meet service, customer satisfaction and commercial targets.

Everything Digney Grant does is about expert personal service, so you will pride yourself on your ability to develop relationships with prospective new customers and to manage and grow the business with existing clients while maintaining regulatory compliance at all times.

Experience in the industry and being qualified (or working towards a qualification) in insurance (CII or above) would be a definite advantage in applying for this role. However, we are more interested in applicants with the right mindset, who can demonstrate their achievement of commercial targets and their dedication to exceptional customer service in any field.

Account Handlers manage the accurate administration of client accounts on a day-to-day basis, acting as support to Account Executives and Account Managers. Account Handlers will work with Account Executives on new business development including liaising with prospects, negotiating with underwriters and ensuring compliance with FCA and PRA guidelines at all times.

The role will require a high level of personal organisation and time management skills and the ability to efficiently deal with your workload in a fast-paced environment.

About you

You will be an approachable, organised and professional individual with an ambition to further your career in the insurance industry.

You will preferably have at least two years’ experience in the insurance industry and have attained or will be currently working towards your CII qualification.

If you are not currently working in the insurance sector, you may still apply for this role but you should be able to demonstrate your experience in customer service and your ability to meet commercial targets and service standards.

You should have a minimum of 5 GCSEs at grade ‘C’ or above and be fully computer literate. Exceptions to this requirement may be made for exceptional individuals with a high level of relevant experience.


About Digney Grant Insurance

Digney Grant is one of Northern Ireland's leading insurance brokers and risk advisors, serving businesses and individuals in the Newry-Banbridge area and beyond for over 35 years. We are currently experiencing an unprecedented period of growth and development and want to invest in the future of our people and our operations to fuel that growth. 

We are part of ABL Group, now Northern Ireland’s largest insurance intermediary and risk management organisation and part of GRP - a national group of insurance brokers and intermediaries with global reach.


To Apply

Download the full job specification for the role here -

Account Handler - Commercial Insurance

And submit your CV with a brief covering letter telling us how you meet the criteria outlined above to